Remote Medical Office Coordinator

9 hours ago


Makati City, National Capital Region, Philippines beBeeAdministrative Full time $16,000 - $20,000
Medical Virtual Assistant Job Description

We are seeking a dedicated and highly organized Medical Virtual Assistant to play a vital role in providing exceptional administrative support to healthcare professionals in a remote setting.

The successful candidate will be responsible for managing patient records efficiently and accurately, updating and maintaining electronic medical records systems with new patient information, medical history, and treatment plans.

In addition, the ideal candidate will provide excellent customer service by promptly and professionally responding to patient inquiries via phone, email, or chat, explaining our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect.

  • Manage patient records efficiently and accurately using EMR systems
  • Update and maintain EMR systems with new patient information, medical history, and treatment plans
  • Provide exceptional customer service by responding to patient inquiries via phone, email, or chat
  • Explain our services to new patients and ensure they understand our systems
  • Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care
  • Collaborate with medical billing teams to ensure accurate coding and billing information
  • Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information
Requirements:
  • Prior experience as a Medical Virtual Assistant or in a similar role
  • Proficiency in using EMR systems
  • Strong understanding of medical terminology and documentation
  • Excellent communication skills

This is an exciting opportunity for individuals with a passion for healthcare who can multitask and prioritize responsibilities in a fast-paced environment.



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