Enterprise Account Growth Manager
7 days ago
As an Enterprise Account Growth Manager at FlutterFlow, Inc., you will play a critical role in driving revenue growth and customer satisfaction. Our visual development platform revolutionizes the way teams create, design, and deploy applications. With over 2M users across 200+ countries, we enable teams to build apps without extensive coding knowledge.
About the RoleYou'll join a lean customer success team, where you'll help support our growing Enterprise segment and ensure long-term customer success and satisfaction. As the 2nd regional CSM, you'll have a significant impact in helping to shape our enterprise customer success strategy and directly impact our growth trajectory.
This role offers exceptional career growth as we scale our enterprise business.
Key Responsibilities:
- Enterprise Account Management: Serve as the primary point of contact and strategic advisor for key enterprise accounts, fostering strong relationships and product adoption.
- Onboarding & Adoption: Guide new and existing customers through onboarding, training, and best practices to ensure deep adoption and proficiency.
- Value & ROI Demonstration: Collaborate with customers to measure and communicate the value of FlutterFlow, helping them understand and optimize their return on investment.
- Rental & Churn Prevention: Monitor account health, proactively address concerns, and manage the renewal process to minimize churn and identify upsell opportunities.
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