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Technical Support Associate Position
2 weeks ago
We are a rapidly growing organization looking for talented individuals to join our team as Technical Support Associates. In this role, you will be responsible for providing technical support to customers, resolving issues, and providing exceptional service. If you have a passion for technology and a strong work ethic, we encourage you to apply.
Job Summary
The Technical Support Associate will be responsible for managing customer interactions, resolving technical issues, and providing technical assistance. This is an exciting opportunity to join our team and contribute to our mission of delivering exceptional customer experiences.
Key Responsibilities
* Respond to customer calls, emails, and other forms of communication
* Use client-specific tools and software to track and manage customer interactions
* Resolve technical issues efficiently and accurately
* Collaborate with internal teams to resolve complex customer problems
Requirements
* At least Senior High School Graduate or College Graduate
* Fluent in written and spoken business English
* Fast and accurate data entry skills
* Strong problem-solving skills and active listening abilities
* Willing to work onsite as required
What We Offer
* Paid training to ensure your success in the role
* Competitive salary plus allowances to match your hard work
* Monthly performance incentives to reward your dedication
* Career development and advancement opportunities to help you grow professionally