Career Opportunity

2 days ago

Cainta, Calabarzon, Philippines beBeeService Full time $37,500 - $50,000
Customer Service Representative Job Summary

We are seeking a skilled and professional Customer Service Representative to serve as the voice of our partner brands in the skilled trades.

You will be handling inbound calls, emails, and chat support with professionalism and urgency, managing customer details and service notes, and ensuring every customer feels heard and helped.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and can multitask effectively.

If you have a passion for delivering exceptional customer service and want to join a growing team that supports top-tier brands, we encourage you to apply.

Key Responsibilities:
  • Manage inbound calls, emails, and chat support with professionalism and urgency
  • Book service appointments accurately and efficiently while coordinating with dispatch teams
  • Input customer details and service notes into CRM and scheduling platforms
  • Provide clear information regarding services, pricing, and expectations
  • Follow up on scheduled services and pending customer issues
  • Identify when to escalate issues to supervisors or technical teams
  • Maintain a strong focus on customer satisfaction, clarity, and responsiveness
Requirements:
  • Fluent English communication—both spoken and written—with a professional, confident tone
  • Minimum 1 year of customer service, call center, or support experience (remote work preferred)
  • Strong background in the construction, home services, or skilled trades industries is required
  • Comfortable working with tech tools (CRMs, VoIP, scheduling systems)
  • Fast learner with strong attention to detail and excellent time management
  • Reliable internet and a quiet home office setup
  • Self-starter mindset with a focus on solutions and customer experience
What We Offer:
  • 100% remote work setup with flexibility based on client needs
  • Be part of a growing team that supports top-tier brands in the skilled trades
  • Receive dedicated training and support from both the company and the client
  • Unlock long-term growth opportunities and stability based on your performance
Why Work With Us:
  • Competitive pay: $5–$8 USD/hour (rate depends on experience and client placement)
  • Full-time schedule: 40 hours per week
  • Opportunities for overtime and client-specific perks
  • Access to consistent work, professional development, and long-term contracts
  • Collaborative, supportive team culture with real growth potential

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

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