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Head of Store Performance

3 weeks ago

Taguig, National Capital Region, Philippines WHR Global Consulting Full time
Job DescriptionJob Title: Operations Manager

We are seeking a highly organized and results-driven Operations Manager to join our team in Taguig City, Philippines. As a key member of our retail operations team, you will be responsible for ensuring the smooth operation of our retail stores across the country.


Key Responsibilities:

  • Develop and implement operational strategies that align with business goals and enhance customer satisfaction.
  • Lead the overall store operations for multiple brands and locations nationwide, ensuring consistency in service, compliance, and performance.
  • Monitor and analyze sales, store productivity, and key operational metrics; drive initiatives for improvement.
  • Oversee store staffing, scheduling, and performance management in collaboration with HR.
  • Work closely with Area Managers and Store Supervisors to ensure smooth execution of retail strategies, promotions, and in-store campaigns.