ServiceNow Solutions Architect

1 day ago


Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

Nityo Infotech Services Philippines Inc. is seeking an experienced ServiceNow Solutions Architect to join our team in Quezon City, Philippines. This is a dayshift position with a competitive salary of PHP 150,000 - PHP 200,000 per month.

Job Description

We are looking for a skilled professional who can design, develop, and implement ServiceNow solutions to meet the business needs within the IT Service Management (ITSM) domain. The ideal candidate will have hands-on experience with ServiceNow development, specifically in ITSM modules such as Incident, Problem, Change Management, Service Catalog, and Knowledge Management.

The successful candidate will collaborate with cross-functional teams to integrate ServiceNow with external systems and third-party tools. They will also develop custom applications, widgets, and UI pages using ServiceNow's scripting languages, including JavaScript and Glide.

In addition to technical skills, the ideal candidate will possess excellent problem-solving, analytical, and communication skills. They will work closely with stakeholders to understand business requirements and translate them into technical specifications.

The selected candidate will provide technical leadership and mentor junior developers within the team. They will also manage and support ServiceNow platform upgrades, patches, and security configurations.

Key Responsibilities:

  • Design, develop, and implement ServiceNow solutions to meet business needs within the ITSM domain.
  • Collaborate with cross-functional teams to integrate ServiceNow with external systems and third-party tools.
  • Develop custom applications, widgets, and UI pages using ServiceNow's scripting languages.
  • Work with stakeholders to understand business requirements and translate them into technical specifications.
  • Manage and support ServiceNow platform upgrades, patches, and security configurations.
  • Provide technical leadership and mentor junior developers within the team.
Required Skills and Qualifications

To be successful in this role, you should have the following qualifications:

  • 2+ years of hands-on experience with ServiceNow development, specifically in ITSM modules.
  • Experience in JavaScript, Glide API, REST, and SOAP integrations.
  • Experience in ServiceNow workflows, flow designers, and business rules.
  • Solid understanding of ITIL framework and processes.
  • Familiarity with ServiceNow's out-of-the-box features and ability to customize as needed.
  • Excellent problem-solving, analytical, and communication skills.


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