Senior IT Infrastructure Specialist

7 days ago


Manila, National Capital Region, Philippines MedGrocer Full time

At MedGrocer, we are dedicated to improving the physical and mental health of over one million Filipinos every year. To achieve this ambitious goal, we rely on a cutting-edge digital infrastructure that provides seamless access to our wellness and population health programs, telehealth services, and medical staff.

As a Senior IT Infrastructure Specialist, you will play a critical role in ensuring the stability and efficiency of our digital ecosystem. Your expertise will be instrumental in maintaining the integrity of our hardware and software systems, guaranteeing uninterrupted service for our clients and employees alike.

The position involves overseeing the configuration, maintenance, and repair of various devices, including laptops, mobile phones, printers, CCTVs, and routers. You will also be responsible for monitoring and ordering computer supplies, as well as setting up secure network connections, firewalls, and access points.

Key Responsibilities

  1. Configure and maintain company devices
  2. Maintain repair logs and schedules
  3. Troubleshoot network issues and resolve them in a timely manner
  4. Schedule regular maintenance tasks to prevent system downtime

We offer a comprehensive benefits package, including HMO coverage, paid leaves, medicine coupons, opportunities for promotion and performance bonuses, and a 13th-month pay.

Minimum Qualifications

  1. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field
  2. Knowledgeable in computer hardware, accessories, and networking
  3. Experience in handling and troubleshooting computers, mobile phones, printers, CCTVs, and routers
  4. Familiarity with Google Workspace, Airtable, and automation platforms is a plus
  5. Able to work onsite in Makati


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