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Customer Service Advisor

2 weeks ago

Makati City, National Capital Region, Philippines JYG Business services co. Full time

About JYG Business Services Co.

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We are a company that values customer satisfaction and is looking for enthusiastic individuals to join our team as Virtual Customer Service Representatives. Our company provides full training, tips, and guidance to help you succeed in this role.

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Key Responsibilities

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  • Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.">
  • Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.">
  • Offer solutions and process orders, returns, or other service-related tasks based on customer needs.">
  • Maintain accurate customer records and follow up to ensure satisfaction.">
  • Work within a virtual team environment, collaborating with colleagues to meet service goals.">
  • Learn and apply product and service knowledge through the training and resources provided.">
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What We Offer

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  • A streamlined hiring process with no stressful final interview.">
  • Comprehensive training, along with tips and guidance to help you excel in the role.">
  • Flexible hours, allowing you to work from home with part-time and full-time options.">
  • Career growth opportunities and advancement within the company.">
  • A positive and supportive work environment that welcomes candidates from all backgrounds.">
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Requirements

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  • A positive attitude and willingness to learn.">
  • Strong communication skills, both written and verbal.">
  • Basic computer skills and access to a reliable internet connection.">
  • Ability to work independently in a remote setting.">
  • Must be at least 18 years old.">
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Benefits of Working with Us

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  • No prior experience required.">
  • Ongoing training and support to help you grow in your career.">
  • The flexibility to work from home, allowing you to balance your work and personal life.">
  • The opportunity to develop strong customer service skills and build a successful career in the industry.">