Global Client Partnership Strategist

2 days ago

Tarlac City, Central Luzon, Philippines beBeeStrategist Full time ₱483,000 - ₱504,000
Job Overview

This role centers on creating mutually beneficial outcomes by coordinating success strategies for clients and virtual assistants.

  • Lead video calls with international clients to understand their evolving needs
  • Monitor client satisfaction and proactively address concerns before they escalate
  • Coordinate solutions when clients face challenges with their virtual assistants
  • Identify opportunities for clients to expand their VA services and grow their business
  • Ensure smooth onboarding experiences that set clients up for long-term success
  • Build strong client relationships focused on mutual growth and satisfaction
Virtual Assistant Success Development:
  • Coach and mentor a team of 5-8 virtual assistants to achieve exceptional performance
  • Coordinate professional development plans that advance VA careers while meeting client needs
  • Provide feedback and training to help VAs exceed client expectations
  • Monitor VA satisfaction and address concerns about workload, client relationships, or career growth
  • Facilitate skill development opportunities that benefit both VAs and their clients
  • Track VA performance metrics and celebrate achievements
Success Coordination & Problem Resolution:
  • Bridge communication gaps when clients and VAs face misunderstandings
  • Coordinate replacement processes when client-VA matches need adjustment
  • Facilitate win-win solutions when conflicts arise between clients and virtual assistants
  • Translate client business needs into actionable development plans for VAs
  • Coordinate cross-training opportunities that benefit multiple clients and assistants
  • Ensure both clients and VAs feel heard, valued, and successful in their partnerships
Requirements:
  • Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients
  • Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships
  • Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals
  • Excellent English Communication - Professional-level written and verbal English for executive interactions
  • Success-Oriented Mindset - Understanding of what drives both client satisfaction and employee success

We are seeking someone with a proven track record of ensuring client satisfaction, building lasting professional relationships, and developing win-win solutions. If you have a passion for coordinating success for both clients and virtual assistants, we would like to hear from you.

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