Disaster Relief Customer Service Representative

2 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000

Job Title: Contingent Contact Center Agent

About the Role:

We are seeking motivated individuals to provide exceptional customer service in response to disaster relief efforts.

Main Responsibilities:
  • Assist customers with inquiries
  • Leverage your skills to improve customer experiences
  • Evaluate and troubleshoot issues
  • Escalate dissatisfaction to proper channels
Requirements:
  • Be at least 18 years old
  • Hold a high school diploma or equivalent
  • Demonstrate strong communication and organizational skills
  • Typing speed of 20+ words per minute
  • Basic Microsoft Office Suite knowledge
  • Familiarity with Windows operating systems
  • Maintain regular attendance and punctuality
  • Aptitude for conflict resolution and negotiation
  • Customer service focus, including empathy and responsiveness
  • Ability to multi-task and stay focused
  • Strong team orientation and customer focus
  • Thriving in fast-paced environments with change and ambiguity
  • Excellent interpersonal skills
About MCI:

MCI is a leading Business Process Outsourcing company delivering tailored solutions to diverse client needs. Our commitment to excellence and innovation has established us as a trusted industry partner.



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