Customer Experience Resolution Professional

1 week ago


Pasig, National Capital Region, Philippines Metacom Full time

Are you a people person with excellent communication skills? Do you thrive in fast-paced environments and enjoy solving problems? If so, we may have the perfect opportunity for you As a Customer Service Representative at Metacom, you will play a critical role in ensuring that our customers receive exceptional service and support.

Job Description

This role involves working closely with customers and external collection resources to resolve issues and respond to inquiries. You will utilize business tools and processes to complete routine tasks, including acquiring job skills and learning company policies and procedures under close supervision.

Key Responsibilities
  1. Provide excellent customer service and support.
  2. Resolve customer issues through effective communication and problem-solving.
  3. Utilize business tools and processes to complete routine tasks.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including opportunities for professional growth and development. Our dynamic and supportive work environment is the perfect place to build a career and achieve your goals.



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