Customer Experience Resolution Professional
1 week ago
Are you a people person with excellent communication skills? Do you thrive in fast-paced environments and enjoy solving problems? If so, we may have the perfect opportunity for you As a Customer Service Representative at Metacom, you will play a critical role in ensuring that our customers receive exceptional service and support.
Job DescriptionThis role involves working closely with customers and external collection resources to resolve issues and respond to inquiries. You will utilize business tools and processes to complete routine tasks, including acquiring job skills and learning company policies and procedures under close supervision.
Key Responsibilities- Provide excellent customer service and support.
- Resolve customer issues through effective communication and problem-solving.
- Utilize business tools and processes to complete routine tasks.
As a valued member of our team, you will enjoy a range of benefits, including opportunities for professional growth and development. Our dynamic and supportive work environment is the perfect place to build a career and achieve your goals.
-
Customer Experience Professional
2 weeks ago
Pasig, National Capital Region, Philippines The Results Companies Full timeAbout the RoleWe are seeking a Customer Experience Professional to join our team at The Results Companies. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.In this role, you will be working closely with our sales team to understand customer needs and provide recommendations to support...
-
Inquiry Resolution Professional
2 days ago
Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full timeMIRANDA GLOBAL SOLUTION is seeking a highly skilled Inquiry Resolution Professional to join our team. In this role, you will be responsible for responding to customer inquiries and resolving issues efficiently.About the Company:MIRANDA GLOBAL SOLUTION is a dynamic and growing company that values innovation and excellence. We are committed to delivering...
-
Appeals and Denials Resolution Professional
6 days ago
Pasig, National Capital Region, Philippines Med Metrix Full timeJob Title: Appeals and Denials Resolution Professional We are seeking an experienced Appeals and Denials Resolution Professional to join our team at Med-Metrix. The ideal candidate will have a strong understanding of insurance claims processes and medical terminology, with experience in appeals writing and resolution. The successful candidate will be...
-
Mastercard Customer Experience Innovator
2 days ago
Pasig, National Capital Region, Philippines MasterCard Full timeOur MissionWe are a global technology company that powers economies and empowers people worldwide. Our vision is to build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible.The RoleThis position is part of the Mastercard Cross-Border Services team,...
-
Customer Experience Advocate
3 days ago
Pasig, National Capital Region, Philippines Finastra Full timeAbout the Role:Finastra is seeking a highly skilled Customer Experience Advocate to join our team. As a key interface between our clients and the Customer Support team, you'll contribute to delivering software and services that ensure a world-class customer experience.In this role, you'll handle and resolve issues promptly, assist functional consultants as...
-
Customer Experience Specialist
2 days ago
Pasig, National Capital Region, Philippines TDCX Full timeJob DescriptionThe Technical Customer Specialist will be responsible for providing advanced technical support to customers, ensuring prompt and effective resolution of their inquiries and issues.The ideal candidate will utilize internal tools such as admin-access dashboards, SQL databases, server logs, browser developer tools, etc. to investigate and...
-
Customer Experience Representative
3 days ago
Pasig, National Capital Region, Philippines Supcart Trading Corporation Full timeDelivering Exceptional Customer Experiences:The ideal candidate for this role will possess excellent communication and interpersonal skills, allowing them to build strong relationships with customers and provide tailored solutions to their needs. They will also be able to navigate complex issues and find creative solutions to ensure customer...
-
Healthcare Account Resolution Professional
6 days ago
Pasig, National Capital Region, Philippines Optum Full timeJob Summary:We're seeking a Healthcare Account Resolution Professional to join our team! In this role, you'll work with customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable.Key Responsibilities:Perform research on various computer systems and document customer information...
-
Customer Experience Manager
2 weeks ago
Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full timeJob DescriptionDetailed below are the core responsibilities and expectations for this key role within our organization.Key Responsibilities:Monitor customer service issues on a monthly basis to ensure prompt resolution and maintain high levels of customer satisfaction.Evaluate customer feedback and suggestions, utilizing insights to drive improvements in our...
-
Experience Management Professional
5 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeCustomer Advocacy SpecialistAs a Customer Advocacy Specialist, you will act as the voice of our clients, ensuring their concerns are addressed promptly and professionally.Main Tasks:Listen attentively to clients' needs and respond accordingly.Navigate complex product/service information to provide tailored solutions.Escalate issues when necessary,...
-
Claims Resolution Professional
3 days ago
Pasig, National Capital Region, Philippines Risewave Consulting Inc. Full timeWe are seeking a dedicated and detail-oriented Claims Resolution Professional to join our team at Risewave Consulting Inc. In this role, you will be responsible for collections, account follow-up, billing, and allowance posting for assigned accounts.Main ResponsibilitiesCollaborate with the team to resolve outstanding claims in a timely manner.Maintain...
-
Proactive Resolution Specialist
2 weeks ago
Pasig, National Capital Region, Philippines PSB Technology Services Inc. Full timeWe are seeking a highly motivated and energetic individual to join our team as a Customer Experience Coordinator. As a member of our team, you will play a key role in addressing customer issues and resolving them in a timely and efficient manner.Job Summary:The Customer Experience Coordinator will be responsible for managing incoming phone calls, emails, and...
-
Customer Experience Specialist
1 day ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines is committed to delivering exceptional customer service experience. As a Customer Service Representative, you will play a vital role in ensuring our clients receive the best possible support.Key ResponsibilitiesProvide excellent customer service: Respond to client inquiries, resolve issues, and ensure timely follow-up.Collaborate with...
-
Pasig, National Capital Region, Philippines JobsAvenuePH Full time**Job Description**Servicing our customers on various issues through 3 modes of communication: emails, phone calls, and live chat.Meet customer satisfaction, efficiency metrics, and issue resolution targets by exceeding customer expectations, building customer loyalty, and taking advantage of sales opportunities when appropriate.Propose resolutions, follow...
-
Customer Service Resolution Specialist
5 days ago
Pasig, National Capital Region, Philippines Loanworks Technologies Full timeAt Loanworks Technologies, we are seeking a skilled Customer Service Resolution Specialist to join our team.This role involves managing and resolving customer cancellations and provisioning requests in a timely and accurate manner. As a key member of our Carrier and Delivery Support team, you will be responsible for providing exceptional service to our...
-
Help Desk Resolution Expert
50 minutes ago
Pasig, National Capital Region, Philippines Metacom Full timeAs a Help Desk Resolution Expert at Metacom, you will be responsible for addressing customer inquiries and resolving issues in a timely and professional manner.Key Skills and QualificationsExcellent communication and interpersonal skillsStrong problem-solving and analytical skillsAble to work in a fast-paced environment and prioritize multiple tasksYou will...
-
Receivables Resolution Coordinator
4 days ago
Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeAccount Resolution CoordinatorThe Receivables Resolution Coordinator will work closely with our accounts receivable team to resolve outstanding account balances, communicate with customers, and maintain accurate records.
-
Customer Experience and Sales Professional
1 week ago
Pasig, National Capital Region, Philippines Fusion CX Full timeSales and Customer Experience RoleFusion CX specializes in transforming customer experiences through innovative technology and personalized interactions.We offer customized solutions for various industries, addressing their unique needs and opportunities. Our commitment to continuous innovation and global presence enables us to provide exceptional service...
-
Customer Experience Specialist
3 weeks ago
Pasig, National Capital Region, Philippines ClearSource Full timeWhy ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...
-
Senior Customer Experience Manager Role
2 weeks ago
Pasig, National Capital Region, Philippines The Arkema Group Full timeJob DescriptionCustomer Service Manager Job Responsibilities:Collaborate with stakeholders to strengthen customer service activities and strategic objectives.Develop and implement customer service policies, procedures, standards, and strategies.Analyze customer challenges and evaluate results to choose best resolutions and alternatives.Manage customer...