Sales Desk Lead

1 day ago


Baguio City, Cordillera, Philippines beBeeEDOManager Full time $80,000 - $125,000
Job Overview

We are seeking an experienced professional to lead a team of sales specialists in supporting enterprise sales teams and external marketplace vendors.

This is a leadership role within our revenue operations organization, responsible for overseeing day-to-day team activity and performance.

Your key responsibilities will include:

  • Ensuring the team achieves and exceeds internal performance metrics
  • Serving as a point of contact for enterprise advocates, loyalty advocates, and marketplace partners with app-related questions during the sales cycle
  • Defining, establishing, measuring, and reporting on metrics to analyze team efficiency, including service level agreements and support volumes
  • Collaborating with cross-functional teams, including enterprise deal management, marketplace operations, ecosystems, and other groups to support the sales cycle
  • Partnering with content managers and business process analysts to create and maintain process documentation for the sales desk

Requirements for this role include:

  • Minimum 3 years relevant experience in a supervisory/management role
  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field
  • High proficiency in Excel, including creating ad-hoc formulas
  • Working knowledge of sales service desk tools
  • Experience with quoting, billing, and vendor management in a B2B or B2C setting
  • Strong interpersonal skills and ability to work/influence across organizational boundaries
  • Excellent oral and written communication, interpersonal, and analytical skills

Preferred qualifications include experience with salesforce or similar tools, SOX controls, the enterprise software industry, and Atlassian products.


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