Financial Operations Manager

3 weeks ago


Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Summary:

As a Financial Operations Manager at Manpower Core Group Inc., you will be responsible for delivering high-quality client training programs that adhere to the Company's training methodology. This role requires a strong background in call center operations and/or customer service experience, with a focus on training and development.

Key Responsibilities:

• Facilitate training approach alignment and adherence to the Company's on-boarding, New Hire Training, and A-Bay playbook requirements.
• Administer training surveys at the conclusion of New Hire Training and A-Bay to measure and report on training effectiveness.
• Assess training needs and learning styles.

Requirements:

• Minimum of 4-7 years of experience in call center operations and/or prior experience in customer service and training experience in a service industry required.
• BPO/call center experience preferred.

Benefits:

We offer a competitive salary of Php99,000.00 - Php100,000.00 per month, as well as additional benefits including health insurance, life insurance, and opportunities for promotion. If you are a motivated and experienced professional looking to take your career to the next level, please apply today for this exciting opportunity to join our team as a Financial Operations Manager.

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