IT Service Monitoring Specialist

1 month ago


Pasig, National Capital Region, Philippines Career Professionals, Inc. Full time
Key Responsibilities

As a key member of our team, you will be responsible for serving as the subject matter expert (SME) for Dynatrace. This involves facilitating the definition of Business Services with respect to various IT services and applying best practices to configure service monitoring into Dynatrace.

Key Performance Indicators
  1. Improve the service monitoring of existing systems already in Dynatrace, maximizing the capability of the monitoring tool, refining thresholds, anticipating blind spots, and improving insight reporting.
  2. Provide consulting services to project teams and ensure best practices are applied for setting up monitoring of new applications that will be implemented in production.

We are looking for a highly skilled professional who can help us optimize our IT service monitoring capabilities and ensure that our systems are running smoothly and efficiently.



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