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Customer Support Liaison

2 weeks ago

Quezon City, National Capital Region, Philippines NeksJob Full time

**NeksJob Overview:**

We are NeksJob, a company that provides exceptional customer service experiences. Our mission is to deliver top-notch support to our clients.

**Job Summary:**

We are seeking a highly skilled Customer Support Liaison to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving issues, and providing excellent customer service.

**Key Responsibilities:

  • Respond to incoming calls from customers and provide timely resolutions to their queries.
  • Answer questions and address concerns in a professional and courteous manner.
  • Troubleshoot problems and provide effective solutions.
  • Provide information about our products and services.
  • Handle complaints and resolve issues efficiently.

**Requirements:**

  • High School Graduate or equivalent required.
  • Excellent English communication skills.
  • Excellent customer service skills.
  • Ability to work on site.

**Benefits:**

  • Paid training.
  • Competitive salary plus allowances.
  • Monthly performance incentives.
  • Career development and advancement opportunities.