Customer Service Representative Position

18 hours ago


Makati City, National Capital Region, Philippines Neks Job Philippines Full time

At Neks Job Philippines, we are seeking a skilled Customer Service Representative to join our team.

Company Overview

We pride ourselves on being a forward-thinking company that values innovation and excellence in customer service. Our team is dedicated to delivering top-notch service to our clients, and we're looking for someone who shares our passion.

About the Role

This role is ideal for individuals with 6 months of experience or more, although candidates with no prior experience but relevant education (IT or computer-related courses) will also be considered. If you possess excellent communication skills, a willingness to learn, and a strong work ethic, we want to hear from you

Key Responsibilities

  • Answer incoming calls from customers in a timely and professional manner
  • Resolve customer inquiries and requests efficiently and effectively
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide exceptional service by maintaining a friendly, confident, and knowledgeable demeanor

Requirements

  • Experience: 6 months or more
  • Education: IT or computer-related course (preferred)
  • Excellent Communication Skills

What We Offer

  • Competitive salary
  • Paid training from day one
  • A supportive leadership team that values your input and encourages collaboration
  • A fun team environment where hard work and trust-building are core values

Why Choose Us?

We offer a dynamic and supportive work environment where you can grow professionally and personally. With a focus on teamwork and customer satisfaction, we strive to make a positive impact in the lives of our clients. Join us and discover a career path that aligns with your goals and aspirations



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