Customer Service Specialist for Benefit Administration

6 days ago


Pasay, National Capital Region, Philippines Conduent Full time

We're committed to delivering exceptional services and solutions to our clients. As an Employee Benefits Representative II, you will be responsible for providing accurate and timely information about employee benefits to customers, and resolving customer complaints in a professional and courteous manner.

We're seeking individuals with strong customer service skills, attention to detail, and the ability to work well under pressure. To be successful in this role, you will have:

  • Previous customer service and or call center experience
  • Excellent communication skills
  • Experience with typing and keyboarding
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma, GED or college degree

In addition to your responsibilities, you will receive excellent training, a competitive salary, and benefits package, including medical, dental, vision, and life insurance, as well as paid holidays and PTO.

We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.



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