Hotel Reservation Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeCustomer Full time $10,000 - $20,000
Job Opportunity

Our ideal candidate will be a customer-centric professional with excellent communication skills, managing inbound and outbound calls for hotel bookings, assisting with reservations, cancellations, and special requests. They will provide accurate information on rates, availability, and policies, deliver exceptional customer service, and resolve guest concerns in a fast-paced environment.

Key Responsibilities:
  • Manage hotel bookings, assist with reservations, cancellations, and special requests.
  • Provide accurate information on rates, availability, and policies to guests.
  • Deliver exceptional customer service and resolve guest concerns in a timely manner.
Requirements:
  • Strong communication skills in English (verbal & written).
  • Previous experience in hospitality or customer service is preferred.
  • Ability to multitask and work in a fast-paced environment.

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