Digital Transformation Leader

2 weeks ago


Quezon City, National Capital Region, Philippines Western Union Full time
Company Overview

Western Union is a global leader in cross-border money movement, empowering individuals, families, and businesses to prosper financially.

Job Description

As a Director for the Philippines, Guam, Northern Mariana, and Palau, you will play a key role in building the future of financial inclusion, delivering cutting-edge digital products, expanding our omni-channel presence, and fostering trusted relationships with customers and partners.

  • Lead Strategic Growth: Develop and execute a strategic roadmap to increase market share, grow revenue, and drive sustainable profitability across all channels.
  • Leverage Digital Innovation: Spearhead the launch of groundbreaking digital products and services while optimizing existing solutions for inbound and outbound remittances.
  • Create Seamless Customer Experiences: Integrate online and offline platforms, ensuring we remain at the forefront of cross-border payments.
  • Drive Financial Performance: Manage the P&L with precision, ensuring strong revenue growth, effective cost management, and profitability.
  • Foster Strategic Partnerships: Collaborate with financial institutions, regulatory bodies, and technology providers to enhance offerings and market presence.
  • Deepen Stakeholder Engagement: Deliver value-driven solutions and exceptional service to deepen engagement with key stakeholders and clients.
  • Implement Best Practices: Drive alignment with global strategies, implementing best practices in efficiency, compliance, and risk management.
  • Mentor and Lead Teams: Mentor and lead cross-functional teams to achieve ambitious goals, fostering innovation and collaboration.


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