E-Commerce Operations Manager

2 days ago


Pasig, National Capital Region, Philippines Collins International Trading Corporation Full time
Key Responsibilities

Drive the sales performance of the e-commerce platform by developing and executing strategic plans to increase revenue and customer engagement.

Manage and execute promotional campaigns to maximize sales and customer loyalty.

Provide insights on customer shopping trends to support assortment selection and identify opportunities for growth.

Ensure excellent customer service by addressing and resolving customer issues in a timely and professional manner.

Collaborate with demand planning and warehousing teams to ensure smooth order fulfillment and optimize logistics.

Develop and analyze reports on key metrics such as weekly/monthly sales by department, new product sell-through, and offer code performance to inform business decisions.



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