Configuration Management and Development Professional

1 week ago


Quezon City, National Capital Region, Philippines Manulife Financial Full time

About Our Culture

We value wellness and well-being in the workplace, offering competitive salary packages and performance bonuses, day 1 HMO + FREE coverage for your dependents, retirement savings benefit, and a rewarding culture that supports professional growth and development.

Job Description:

We're looking for a talented individual to fill the role of Junior ServiceNow Developer in our Information System team at MBPS.

In this position, you will collaborate with our business analysts and IT teams to implement ServiceNow solutions, ensuring alignment with our company goals and objectives.

Your Key Responsibilities:

  • Developing and implementing ServiceNow software solutions using relevant technologies

  • Knowledge of Configuration Management (CMDB) and ITSM best practices

  • Collaborating with the Business Analyst and Service Delivery Platform team to configure ServiceNow for Business-as-Usual updates and release updates for ITSM, Portal/Catalog.

  • Performing standard system level testing and evaluating the information within stories to understand the requirements to perform development/configuration.

Requirements:

  • Bachelor's degree preferably in an IT related course

  • 3-5 years of experience as a ServiceNow Developer

  • Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or others.

  • Proficiency in JavaScript, Web technologies - HTML or XML, Configuration of ServiceNow's ITSM service catalog

  • Completion of ServiceNow Admin, ITIL Foundation Certification is preferred



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