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Supply Chain Operations Coordinator

3 weeks ago

Manila, National Capital Region, Philippines John Clements Consultants, Inc. Full time
Job Summary

The Supply Chain Support Specialist role is a crucial part of our team, responsible for ensuring seamless procurement processes and exceptional customer service.

We are seeking a highly organized and detail-oriented individual to join our Supply Chain department.

Key Responsibilities
  • Expedite orders in a timely manner to meet customer demands.
  • Respond to customer inquiries via phone, email, or correspondence, providing accurate information and resolving issues promptly.
  • Document customer interactions and subsequent actions in the ticket tracking system for easy reference.
  • Maintain real-time reporting and monitor tickets to ensure timely customer service.
Requirements
  • Bachelor's degree in Supply Chain Management, Logistics, or a related field.
  • At least 2 years of experience in hospital procurement, with a focus on supply chain operations.
  • Proficiency in using Supply Chain Information Systems, preferably Workday, and Call Center tools such as Cisco Phone System, Microsoft Office, and Hyland OnBase.