Quality Assurance Specialist

9 hours ago

Cainta, Calabarzon, Philippines beBeeExpertise Full time $80,000 - $100,000

We are seeking a Quality Assurance Expert to join our team.

Job Description

The Quality Assurance Expert will play a crucial role in monitoring and evaluating customer interactions, ensuring that our quality standards are met.

  • Assess and score each interaction based on key performance indicators (KPIs) such as communication, approach, resolution, and opportunities for improvement.
  • Identify areas of opportunity for colleagues and provide constructive feedback to help them grow and develop.
  • Deliver high-quality written feedback to clients in real-time, working closely with them to ensure seamless collaboration.
  • Develop and maintain a QA scorecard system to track and visualize colleague performance, providing insights and suggestions for improvement.
  • Participate in regular calls with the client to discuss scores, trends, and suggestions for improvement.
Required Skills and Qualifications

To succeed in this role, you should have:

  • At least 3 years of Quality Assurance experience
  • Excellent communication, time management, and multitasking skills
  • Ability to work independently, prioritize tasks effectively, and organize workload efficiently.
  • Proficiency in Excel, Google Suite, and Microsoft Office Suite Products
  • Strong listening, verbal, written, and interpersonal communication skills
  • Attention to detail, good judgment, and decision-making capabilities
  • Ability to adapt to change and work in a fast-paced environment
Benefits

We offer a competitive compensation package, including:

  • Monthly company bonus program
  • Paid vacation leave
  • Holiday bonus
Working with Us

We value and empower our team members to grow and develop their careers. If you are looking for a challenging and rewarding role, please apply today.

  • Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeQuality Full time ₱800,000 - ₱1,200,000

    Quality Assurance SpecialistWe are seeking a detail-oriented Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will play a crucial role in ensuring the quality and reliability of our web applications.

  • Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeAutomation Full time ₱1,080,000 - ₱2,160,000

    Job Title:Quality Assurance SpecialistAbout the Role:Our organization is seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for designing and developing manual and automation test tools, methodologies, scripts and executing end-to-end automation and manual test cases.Key...

  • Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeQuality Full time ₱1,000,000 - ₱1,500,000

    Quality Assurance SpecialistWe are seeking a skilled Quality Assurance Specialist to contribute to delivering high-quality software by developing and executing test plans, implementing automated testing, and collaborating with development teams throughout the software development lifecycle.This is an excellent opportunity for individuals who enjoy...

  • Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeQuality Full time ₱900,000 - ₱1,200,000

    Quality Assurance SpecialistThe position involves championing quality within the organisation, ensuring our corporate mission is fulfilled. The Quality Manager will monitor and maintain a purpose-built Quality Management System in accordance with ISO 13485 and ISO 9001 standards.Leading quality initiatives across the organisation.Maintaining and enhancing...

  • Premium Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeQuality Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a meticulous Quality Assurance Specialist to join our team. The ideal candidate will have a proven track record of ensuring exceptional quality across various contact touchpoints, providing accurate and comprehensive feedback, and interpreting quality assurance standards.This role requires a self-driven individual with excellent...

  • Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeQuality Full time ₱45,000 - ₱75,000

    Job Opportunity">We are seeking a skilled Quality Assurance Specialist to join our team. This is a unique opportunity to collaborate with cross-functional teams and contribute to the development of high-quality software.">Key Responsibilities">Develop detailed test plans and cases to ensure seamless product launches.Analyze system specifications, conduct...

  • Quality Assurance Automation Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeAutomation Full time ₱1,200,000 - ₱1,800,000

    Quality Assurance Automation SpecialistAs a Quality Assurance Automation Specialist, your primary objective is to ensure the integrity of our software products by developing, executing and maintaining automated tests.Key Responsibilities:Establish and implement test automation strategies and processesPerform automation and manual testing tasksInitiate,...

  • Content Quality Assurance Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeQuality Full time ₱420,000 - ₱600,000

    Job Title: Content Quality Assurance SpecialistJob SummaryWe are seeking a meticulous Content Quality Assurance Specialist to join our team. As a key member of our content development process, you will be responsible for ensuring the accuracy, tone, and brand consistency of all written content.Key ResponsibilitiesWrite engaging copy for digital campaigns,...

  • Specialist, Quality Assurance

    1 week ago

    Cainta, Calabarzon, Philippines Mobile Full time $40,000 - $60,000 per year

    Specialist, Quality Assurance Your potential has a place here with TTEC's award-winning employment experience. As a Quality Assurance Specialist working onsite in Metro Manila sites, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you have a passion to help boost performance? Do you love pinpointing...

  • Solar Quality Assurance Professional

    1 day ago

    Cainta, Calabarzon, Philippines beBeeSolar Full time ₱800,000 - ₱1,250,000

    Solar Quality Assurance SpecialistWe are seeking a detail-oriented and organized individual to serve as our Solar Quality Assurance Specialist.Responsibilities:Verify that all solar installations meet quality standards by reviewing documentation and site inspection reports.Identify trends and patterns in installation issues and develop recommendations for...