
Solutions Professional
1 week ago
You will be responsible for working with clients to understand their needs and provide effective solutions.
- Client Engagement & Solution Development:
- Engage in technical discussions with clients to understand their requirements and pain points.
- Design and present solutions that demonstrate value and address client needs effectively.
- Conduct assessments and solution-finding sessions, including questionnaires, for clients with varying levels of complexity.
- Revenue Growth Support:
- Provide technical expertise to Sales teams to support revenue goals.
- Develop and deliver impactful product demonstrations tailored to specific audiences, verticals, and client needs.
- Contribute to proposal responses addressing functional and technical requirements.
- Knowledge Sharing & Best Practices:
- Stay updated on best practices and product knowledge, sharing insights with internal teams.
- Collaborate with colleagues on technical solutions and problem-solving strategies.
- Product Representation & Travel:
- Represent the company as a product expert at conferences, demonstrations, and client visits, if necessary.
- Address technical questions and follow up on pending issues.
- Continuous Development:
- Invest in personal and professional growth, expanding technical skills and product knowledge.
Requirements:
- A minimum of 2 years of experience in a Solutions Engineering or similar technical client-facing role.
Technical Skills:
- A strong understanding of our product suite, including front-end and back-end functionality.
- The ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
Communication & Collaboration:
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
- A team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
Mission-Oriented Mindset:
- The ability to align technical solutions with client needs and business objectives.
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