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We are a leading financial institution dedicated to providing exceptional financial services to our customers. As a highly skilled Loan Application Specialist, you will contribute to maintaining accurate records, adhering to compliance guidelines, and staying updated on industry trends and best practices.
Job Responsibilities:- Handle inbound inquiries from US consumers about personal financing.
- Efficiently complete quick personal finance application forms and ensure all required documentation is complete and accurate.
- Communicate with customers to gather additional information or clarification regarding their loan applications.
- Provide prompt and professional responses to customer inquiries regarding loan application, eligibility criteria, and documentation requirements.
- Analyze financial statements, credit reports, and other relevant documents to assess risk and make informed lending decisions.
- Collaborate with loan officers, underwriters, and other team members to ensure efficient processing of loan applications.
- Maintain accurate and up-to-date records of loan applications, approvals, and denials.
- Strong understanding of the US financial industry, especially related to consumer finance.
- Knowledge of credit ratings, their implications, and how they impact financing decisions.
- Familiarity with basic standards and practices of financing in the U.S.
- Minimum of 4 years of experience in U.S or Australian campaigns, preferably in credit card or personal finance.
- Proficient computer skills and familiarity with relevant software.
