Sales Operations Coordinator: Efficient Order Cycle Specialist

2 weeks ago


Malvar, Calabarzon, Philippines HR Network Inc. Full time

We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at HR Network Inc. in Malvar, Batangas.

As a Sales Operations Coordinator, you will play a critical role in managing the entire order cycle, ensuring smooth processes and high customer satisfaction.

Key Responsibilities:

  • Manage the full order cycle and customer requirements, ensuring compliant processes.
  • Enter and process sales orders in the ERP system, coordinating with Purchasing, Production, and Sales teams for resource planning.
  • Provide updates on project statuses to Market Managers and customers.
  • Handle invoicing, payment terms, collections, and monitor credit processes.
  • Address customer complaints and recommend solutions by working with internal teams.
  • Support Market Managers and External Sales to ensure compliance with company policies and procedures.
  • Supervise and collaborate with internal teams to resolve project concerns and revisions.
  • Maintain excellent customer relationships to ensure high levels of customer satisfaction.

Qualifications:

  • Bachelor's degree in Business or a related field.
  • At least 3 years of experience in Sales Operations, with the ability to engage with people at all levels.
  • Strong organizational skills, attention to detail, and ability to work in a fast-paced environment.
  • Proficient in Microsoft Office.
  • Amenable to work onsite in Malvar, Batangas.

We offer a competitive salary range of PHP 40,000-60,000 per month, depending on qualifications and experience.


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