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Frontline Customer Service Representative

1 week ago

Cebu City, Central Visayas, Philippines XtendOps Full time

**Job Description**

XtendOps seeks an experienced Frontline Customer Service Representative to join our team. As the primary point of contact for customers, this role demands strong communication and problem-solving skills, with the ability to handle high-pressure situations effectively.

The successful candidate will be responsible for responding to customer inquiries, resolving issues promptly, and escalating complaints as necessary. If you have a passion for delivering exceptional customer service and are eager to grow your career, we invite you to apply

Key Responsibilities Include:**

  • Providing timely responses to customer inquiries via multiple communication channels.
  • Escalating complaints to internal teams as needed.

We Value Candidates Who Are:**

  • Friendly, approachable, and patient.
  • Strong communicators with excellent problem-solving skills.