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Remote Customer Care Agent

7 days ago

Cebu City, Central Visayas, Philippines Call Center International Full time

Welcome to Call Center International:

We are a leading provider of customer service solutions dedicated to delivering exceptional service to our clients and their customers.

Our team of experienced professionals works together to ensure seamless service delivery and meet or exceed performance targets.

Job Overview:

This role is an exciting opportunity for a motivated and skilled individual to join our team.

The successful candidate will be responsible for providing top-notch customer service to clients and their customers.

As a representative, you will work closely with internal teams to ensure seamless service delivery and meet or exceed performance targets.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:
  1. Provide exceptional customer service to clients and their customers via phone, email, or chat.
  2. Handle customer inquiries, resolve issues, and provide solutions.
  3. Work collaboratively with internal teams to ensure seamless service delivery.
  4. Meet or exceed performance targets and quality standards.
Requirements:
  1. A minimum of 6 months of customer service experience.
  2. Excellent communication and interpersonal skills.
  3. Ability to work in a dynamic and fast-paced environment.
  4. Willingness to work on-site.
  5. Availability to work ASAP.
Perks:
  1. Paid training and development opportunities.
  2. HMO/insurance benefits.
  3. -Free medical exam as a pre-employment requirement.
  4. Night differential pay.
  5. Monthly incentive bonus.