Healthcare Claims Resolution Professional

2 days ago


Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time
Job Description

The Healthcare Claims Resolution Professional position at ISTA Solutions involves working with patients and insurance companies to resolve claims-related issues and ensure accurate billing.

Key Tasks
  • Communicate with patients to resolve billing inquiries and address concerns.
  • Collaborate with insurance companies to resolve claims disputes and ensure timely payment.
  • Negotiate payment plans with patients to meet their financial needs.
  • Update patient records to ensure accurate billing information.
Essential Requirements
  • At least 6 months BPO experience in a Healthcare setting.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and organizational abilities.
  • Flexibility to work night shifts and adapt to changing priorities.


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