Software Quality Assurance Specialist
3 days ago
The primary objective of this role is to oversee the quality of our software products, ensuring they meet the highest standards of excellence.
About the Role:This position involves developing comprehensive test plans to guarantee the quality of our software, identifying and resolving issues, and updating internal documentation to reflect the latest updates and changes. The ideal candidate will have excellent problem-solving skills, strong analytical and planning abilities, and a detail-oriented approach.
Key Responsibilities:- Craft Comprehensive Test Plans: Develop rigorous testing strategies to ensure the excellence of our software.
- Identify and Resolve Issues: Document and replicate reported issues, collaborating with customer service to enhance user experience.
- Update Documentation: Consistently update internal documentation to reflect the latest updates and changes.
- Report Performance Issues: Enhance overall user experience by identifying and resolving performance issues.
- Participate in Improvement Programs: Actively participate in company-led improvement initiatives.
To be successful in this role, you should possess excellent communication and interpersonal skills, familiarity with mobile and web apps, and a strong customer service orientation.
Benefits:We offer a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful contribution to our organization.
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