NICE Product Developer
5 days ago
NICE, a leader in software products for customer experience innovation, seeks a Product Developer to create cutting-edge solutions using NICE CXone.
About the JobThis developer will be responsible for designing, developing, and optimizing AI and bot applications, as well as implementing AI-driven services.
Main Responsibilities:
- Technical Development:
- Design, develop, and optimize AI and bot applications, ensuring alignment with customer requirements and industry best practices.
- Implement and enhance AI-driven services such as knowledge assistant engines and conversational intelligence.
- Project Management and Collaboration:
- Collaborate with project managers to design and oversee end-to-end project rollouts.
- Manage system lifecycle development, change control processes, and risk analysis for enterprise solutions.
- Ensure seamless project execution through inter-departmental coordination and clear communication.
- Subject Matter Expertise:
- Provide subject matter expertise on NICE CXone digital products and AI solutions during client consultations.
- Conduct business analysis to assess user needs, design tailored solutions and provide industry guidance.
- Leadership and Mentorship:
- Mentor and lead project teams, sharing expertise and fostering a collaborative environment.
- Develop documentation and processes for emerging digital products from R&D teams.
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