Claims Handler

Job Description:

The Customer Service Agent is responsible for handling inbound customer service calls related to workers' compensation insurance. This includes managing First Notice of Loss (FNOL) calls, providing clear and concise information to customers regarding policy coverage, claim status, and procedures, and resolving customer inquiries and concerns efficiently.

Required Skills:

• Previous experience in customer service or claims handling.
• Familiarity with workers' compensation insurance and FNOL processes.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and professionalism.

About Us:

Datamatics Careers- Philippines is a leading provider of customer service solutions. We pride ourselves on delivering exceptional service and support to our customers.