Service Quality Specialist
2 weeks ago
Job Type: Full-time
Work Type: On-Site
We are seeking a Service Quality Specialist to manage customer inquiries and resolve issues efficiently. This role requires strong communication skills, experience working with computers, and the ability to remain calm under pressure.
Responsibilities:
- Process orders, modifications, and escalate complaints across various communication channels.
- Manage customer queries and resolve issues in a timely and professional manner.
Requirements:
- At least 18 years old and above.
- At least 1 year of experience.
- SHS/HS Graduate.
- Strong communication skills.
- Open to flexible working hours.
Estimated Salary: $40,000 - $60,000 per annum, depending on location and qualifications.
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and resolving complex issues.
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