Service Quality Specialist

2 weeks ago


Angono, Calabarzon, Philippines Neksjob Full time

Job Type: Full-time

Work Type: On-Site

We are seeking a Service Quality Specialist to manage customer inquiries and resolve issues efficiently. This role requires strong communication skills, experience working with computers, and the ability to remain calm under pressure.

Responsibilities:

  • Process orders, modifications, and escalate complaints across various communication channels.
  • Manage customer queries and resolve issues in a timely and professional manner.

Requirements:

  • At least 18 years old and above.
  • At least 1 year of experience.
  • SHS/HS Graduate.
  • Strong communication skills.
  • Open to flexible working hours.

Estimated Salary: $40,000 - $60,000 per annum, depending on location and qualifications.

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and resolving complex issues.



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