Process Improvement Specialist

6 days ago


Manila, National Capital Region, Philippines Infinit-O Full time

About Infinit-O:

At Infinit-O, we strive to be at the forefront of innovation and excellence in the logistics industry. Our commitment to delivering exceptional results and meeting client expectations is unwavering. As a Process Improvement Specialist, you will play a vital role in shaping our operations and driving business success.

Key Responsibilities:

  • Design and implement process improvements to increase team efficiency and productivity.
  • Develop and manage KPIs to monitor team performance and identify areas for improvement.
  • Lead regular audits to ensure compliance and quality standards are met.
  • Support team members in their daily tasks, focusing on performance metrics and identifying opportunities for growth.
  • Cultivate a culture of excellence by coaching, guiding, and training team members to provide outstanding service.
  • Collaborate with team members to address challenges and implement solutions that meet client needs.
  • Deliver timely and accurate reports to stakeholders.
  • Assist in the hiring, selection, and training of new team members to maintain a high-performing team.

Qualifications:

  • Bachelor's degree from an accredited institution.
  • Minimum 2-3 years of experience in a related field.
  • Experience in logistics industry is highly valued.
  • Advanced Excel skills and data analysis capabilities.
  • Strong critical thinking and problem-solving skills.


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