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Cybersecurity Operations Specialist
2 weeks ago
N-able Technologies Ltd. is a global software company that partners with technology leaders to support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs.
Job DescriptionThe Incident Response and Monitoring Expert will support N-able's 24/7 operations and monitor suspicious activities via in-depth analysis and leverage this to develop client behavior patterns. This role will involve developing findings and making recommendations to tune environments, as well as facilitating communication with other members of the team.
Key Responsibilities- Demonstrate foundational knowledge of cybersecurity concepts, including threat vectors, risk management, and incident response.
- Monitor and triage alerts using Adlumin SIEM and other SOC tools, with the ability to read and analyze logs from diverse security devices to identify trends, anomalies, and potential threats.
- Conduct initial investigations of security events to assess impact and determine if escalation is needed.
- Analyze logs from diverse security devices to identify trends, anomalies, and potential threats.
- Escalate validated incidents to Tier 2 for further analysis, following established SOPs and playbooks.
- Accurately document investigation findings and ensure detailed case notes for knowledge sharing and reporting.
- Collaborate with team members to support a 24x7 SOC operation and contribute to continuous threat detection improvements.