Bilingual Customer Service Representative

1 month ago


Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

Customer Support in online gaming

- Ensures a positive experience for gamers by resolving issues and answering inquiries in a timely and professional manner.

Key Responsibilities:

* Provide exceptional customer service via live chat, telephone, and email
* Resolve customer queries and issues efficiently
* Collaborate with other departments to solve customer problems
* Handle complaints and escalate to supervisors when necessary
* Maintain accurate customer information

Requirements:

* Excellent customer service skills
* Ability to work well under pressure and remain calm in stressful situations
* Strong verbal communication and active listening skills
* Proficiency in using computer software and main packages
* Ability to work in a team environment and adapt to changing priorities

If you are a customer-focused individual with strong communication skills and a passion for delivering exceptional service, we encourage you to apply.



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