Client Success Manager Professional

2 weeks ago


Makati City, National Capital Region, Philippines S&P Global Full time

Job Summary:

The Customer Success Manager is a critical position within S&P Global Market Intelligence's Client Success Team.

As a seasoned professional, you will focus on building and maintaining strong relationships with senior members of client organizations. Your expertise will help address their needs, maintain high levels of client satisfaction, and drive revenue retention and growth.

This role requires excellent communication skills, both verbal and written, as well as the ability to articulate complex information in a clear and concise manner. You will need to possess a proven track record of maintaining strong client relationships and meeting/exceeding client expectations.

Responsibilities:

  • Develop and execute proactive contact initiatives
  • Drive continuous service improvement
  • Leverage internal sales tools
  • Collaborate with cross-functional teams

Key Qualifications:

  • Proven record of maintaining strong client relationships
  • Excellent communication and interpersonal skills
  • Goal-oriented and action-driven
  • Familiarity with CRM systems

At S&P Global Market Intelligence, we understand the importance of accurate, deep, and insightful information.



  • Makati City, National Capital Region, Philippines JKILC Full time

    Company OverviewJKILC is an innovative IT software company established in 2008 with a mission to streamline HR-related data for talent management systems.The company's solution aims to provide a comprehensive understanding of all HR data, making it easier for clients to navigate their resources.Salary and Work ScheduleThe successful candidate can expect a...


  • Makati City, National Capital Region, Philippines One Engine Full time

    ABOUT THE COMPANY:One Engine is the infrastructural support group of AHG Lab Philippines, the largest venture studio in the Philippines, which offers back-office solutions designed to ease the burden faced by startups and SMEs in managing their corporate administration, finance, and human resource tasks.At One Engine, we understand the critical role that...


  • Makati City, National Capital Region, Philippines Team Onground Inc. Full time

    About This RoleWe are seeking a Client Success Manager to join our team. In this role, you will serve as the primary point of contact for daily account management and campaign execution.You will develop marketing strategies, understand client objectives, and implement campaigns to meet their needs.You will build strong relationships with clients, respond...


  • Makati City, National Capital Region, Philippines Aidea Full time

    Aidea is seeking a seasoned Client Partnership Manager to drive business growth and client satisfaction. This is an exceptional opportunity to join a dynamic team and contribute to the company's continued success.About the RoleIn this role, you will be responsible for leading the firm's business development efforts, identifying new business opportunities,...


  • Quezon City, National Capital Region, Philippines INS Back Office Solution System Incorporated Full time

    The Client Success Manager is responsible for overseeing a specific team or group of individuals to ensure the successful completion of tasks, projects, or goals. The primary goal of a Client Success Manager is to build strong, long-term relationships with clients by understanding their needs, addressing their concerns, and helping them achieve their desired...


  • Makati City, National Capital Region, Philippines TDH International Inc. Full time

    Client Success Associate Job DescriptionTDH International Inc. is seeking a Client Success Associate to work closely with our clients to ensure their success and satisfaction.Key ResponsibilitiesClient Onboarding and Support: Assist clients in getting started with our products and services, providing ongoing support and training.Issue Resolution and...


  • Makati City, National Capital Region, Philippines Emapta Full time

    Client Services Team MemberWe are seeking a highly organized and detail-oriented individual to join our client services team as a Digital Account Coordinator.The successful candidate will have experience in project management and/or client services, and will be able to provide day-to-day support to our media agencies and clients.This role involves working on...


  • Makati City, National Capital Region, Philippines SAP SE Full time

    About the PositionThis Client Success Manager role involves providing expert guidance supporting product capabilities and project management while maintaining accountability for the entire customer communications experience.Your key skills and qualifications will include:Strong written and verbal communication skills.Proven experience in client-facing or...


  • Makati City, National Capital Region, Philippines Aon Hewitt Full time

    We empower decision-making at Aon Hewitt, driving progress and enrichment globally.As a diverse and inclusive team, we're passionate about colleague and client success.Growth, Performance, and Client Retention:Develop and execute Health Solutions growth strategies, emphasizing business results and growth.Lead client portfolio management, contributing to the...


  • Makati City, National Capital Region, Philippines Inventi Asia Full time

    **Job Overview**Inventi Asia is seeking a skilled CUSTOMER SUCCESS PROFESSIONAL to join our team. As a key member of our client engagement team, you will be responsible for ensuring long-term customer satisfaction by building strong relationships and addressing client concerns.This role requires a dedicated and client-focused professional who can act as the...


  • Quezon City, National Capital Region, Philippines MEC NETWORKS CORPORATION Full time

    Mechanical Networking Computer Server Structured Cabling Cybersecurity We're looking for someone with solid ICT knowledge to fill an exciting position as Client Success Manager at MEC Networks Corporation. The chosen candidate will act as the primary point of contact between us and our clients.Main responsibilities:Handle queries and provide expert...


  • Makati City, National Capital Region, Philippines My Recruiter Inc. Full time

    Job Summary:We're seeking a highly motivated and results-driven Business Development Officer to join our team at My Recruiter Inc. As a key member of our sales team, you'll play a vital role in identifying new business opportunities, building relationships with clients, and driving revenue growth.Key Responsibilities:Developing and executing strategic plans...


  • Makati City, National Capital Region, Philippines M Moser Associates Full time

    Why Join Us?We are a global design firm that offers opportunities to work with diverse teams and contribute to impactful business development initiatives. Our team is dedicated to fostering talent, collaboration, and professional growth within a dynamic and fast-paced environment.We are seeking a talented individual to join our Client Services team in...


  • Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

    ISS STOXX Market Intelligence is seeking a Client Success Analyst to join its Manila team. The Client Success Analyst will play an integral role in the maintenance of strong relationships across the ISS MI suite of offerings by supporting internal operations, reporting, and engagement strategy, acting as a trusted advisor for the Client Facing Team.A...


  • Makati City, National Capital Region, Philippines Institutional Shareholder Services Full time

    ISS STOXX Market Intelligence is seeking a Client Success Analyst to join its Manila team. The Client Success Analyst will play an integral role in the maintenance of strong relationships across the ISS MI suite of offerings by supporting internal operations, reporting, and engagement strategy, acting as a trusted advisor for the Client Facing Team.A...


  • Makati City, National Capital Region, Philippines Guerilla 360 Integrated Solutions Full time

    What We OfferWe are Guerilla 360 Integrated Solutions, a dynamic company that provides innovative enterprise software solutions. We are seeking a highly skilled Client Success Consultant to join our team and help clients succeed in implementing our Monday.com platform.Your key responsibilities will include:Ensuring clients have a successful implementation of...


  • Makati City, National Capital Region, Philippines Merkle Full time

    Merkle, a leading technology-enabled marketing and media solutions provider, seeks an experienced Director of Client Success to drive business growth in the Philippines market. As a key member of our team, you will serve as the primary point of contact for major clients, managing relationships while leveraging your expertise in media planning, buying, and...


  • Makati City, National Capital Region, Philippines Sanas Full time

    Join our team as a Client Success Director and take your career to the next level. In this role, you'll be responsible for driving business growth and development through effective account management and client relationship-building. If you have a passion for sales, excellent communication skills, and a strong understanding of the software development...


  • Makati City, National Capital Region, Philippines 360-365 Marketing Full time

    Job DescriptionThis is an exciting opportunity for a highly skilled Customer Service Manager to join our team at 360-365 Marketing. In this role, you will be responsible for driving business growth and client success.You will partner with clients to ensure seamless integration of our platform, utilizing your technical expertise to troubleshoot issues and...


  • Quezon City, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

    ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to our clients, responding to their emails and phone calls in a timely manner.Managing multiple client relationships and projects simultaneously, prioritizing tasks to meet deadlines.This role requires strong communication and interpersonal skills, with...