Highly Skilled Customer Support Specialist
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, handling inquiries through email, phone, live chat, and social media.
About the JobThis is an entry-level position that offers opportunities for growth and development. You will work closely with our team to provide exceptional customer service and support.
Your Responsibilities- Address customer inquiries in a timely and professional manner.
- Provide support to customers with orders, shipping, product details, and returns.
- Offer thoughtful and high-quality responses that reflect our service standards.
- A strong proficiency in English (both written and verbal).
- At least 1 year of customer service experience.
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
- Excellent problem-solving and communication skills.
- An adaptable and solutions-oriented mindset.
- A personally owned PC or laptop with an i5 processor or equivalent.
- A minimum of 15 Mbps for both upload and download internet speed.
- Annual performance-based increases.
- Paid time off.
- Health and dental insurance.
- Holiday bonuses.
- A permanent work-from-home setup.
- Opportunities for career advancement as we continue to grow.
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