Customer Service Representative

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Neksjob is seeking highly motivated and skilled Customer Service Representatives to join our team.

Company Overview

We are a dynamic and rapidly growing company that values customer satisfaction and employee growth. Our mission is to provide exceptional service to our clients, and we believe that our employees are the key to achieving this goal.

In this role, you will be responsible for handling large volumes of customer calls, providing accurate and timely information, and resolving issues in a professional and courteous manner.

Salary and Benefits

The successful candidate can expect a competitive salary of 18k Basic Pay, plus 4k Premium Allowance, and 1k Flex fund Allowance, totaling 23k per month. In addition to this, you will receive 20% Night Differential, HMO coverage for employee upon Day 1 and HMO dependent upon certification, Life and Accident Insurance, Annual Increase based on performance, and 13th and 14th Month Pay.

Job Description

As a Customer Service Representative, your primary responsibility will be to provide excellent customer service by:

  • Handling customer inquiries and complaints in a professional and courteous manner
  • Providing accurate and timely information to customers
  • Resolving issues and concerns in a fair and efficient manner
Required Skills and Qualifications

To be successful in this role, you must have:

  • College Graduates with or without experience
  • Complete 2 years in College with 6 months of call center experience
  • Excellent English communication skills
  • Good Interpersonal Skills
  • Analytical and Problem Solving Skills
  • Good Comprehension Skills
  • Basic Knowledge in MS Office
Benefits

In addition to the competitive salary and benefits package, Neksjob offers a supportive and dynamic work environment that fosters growth and development. We are committed to helping our employees reach their full potential and achieve their career goals.

Others

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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