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Telecommunications Customer Service Agent
2 weeks ago
Job Description
">We are seeking a highly skilled Customer Service Representative to join our team in the Fraud department. As a key member of our team, you will be responsible for engaging with consumers on behalf of our clients through inbound and outbound calls.
">Key Responsibilities
">- ">
- Provide exceptional customer service to clients through inbound and outbound calls.">
- Utilize strong relationship-building skills to assist customers and prevent fraudulent activity.">
- Navigate multiple systems at once while effectively utilizing your computer.">
- Meet performance metrics and goals related to customer satisfaction and issue resolution.">
Requirements
">- ">
- A minimum of a High School Diploma or equivalent is required.">
- Ideal candidates should have one year of experience in call center collections, customer service, or telemarketing.">
- The ability to communicate effectively in English, both spoken and written, is essential.">
- You must be willing to work in either collections or anti-fraud roles.">
Benefits
">TASQ Staffing Solutions offers a comprehensive benefits package, including competitive pay, opportunities for professional growth and development, and a supportive work environment.
