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Infrastructure Management Lead

3 weeks ago

Pasig, National Capital Region, Philippines Humanly (humanly) Full time

Our Company Overview: TaskUs is a global company providing outsourcing services to fast-growing tech companies. We leverage cloud-based infrastructure to support our clients in various industries.

Job Role: The Technology Demand Manager will play a key role in our IT department, overseeing technical project management and implementation.

Key Responsibilities:

  1. Manage project planning, execution, and delivery.
  2. Oversee technical implementation of client programs, site builds, and data center migrations.
  3. Coordinate with engineering teams on tasks required for technical implementation.
  4. Ensure timely resolution of all pre- and post-production issues meeting or exceeding SLAs.

Requirements:

  1. At least 4-5 years of experience in technical project management (Call center experience is a plus).
  2. Proficient in Google Suite and Microsoft Office applications (Project, Word, Excel).
  3. Knowledgeable on SaaS cloud systems, data and voice, networking, and their installation, configuration, and maintenance.