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Branch Store Head

3 weeks ago

San Fernando, Central Luzon, Philippines International Toy World, Inc. Full time

We are seeking an experienced executive to join our team as a Retail Operations Director. In this role, you will be responsible for overseeing the overall performance of our retail stores, including sales growth, merchandise assortment, and customer satisfaction.

Key Responsibilities
  • Strategic Planning: Develop and implement strategic plans to drive sales growth and improve profitability.
  • Operational Excellence: Ensure seamless daily store operations by enforcing standard operating procedures and resolving customer complaints.
  • Talent Management: Oversee the recruitment, training, and development of store staff, including hiring, performance management, and promotions.
  • Performance Reporting: Provide regular sales performance reports to senior management, highlighting areas of strength and weakness.

As a Retail Operations Director at International Toy World, Inc., you will have the opportunity to shape the future of our retail business and contribute to our mission of delivering exceptional customer experiences.