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Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Metacom Careers. As a key member of our publishing operations, you will be responsible for handling client relationships, content distribution, and operational tasks within a dynamic environment.
About the Role
The successful candidate will process customer orders accurately and efficiently, resolving any issues that may arise while maintaining high levels of productivity, quality, and customer satisfaction. They will also maintain accurate records of customer interactions and transactions, collaborating with team members and stakeholders to continually improve customer service processes.
Requirements
To excel in this role, you will need at least a 2nd year college undergraduate degree and possess excellent communication and interpersonal skills. Your ability to think critically and make sound decisions will be essential in resolving complex customer issues and escalating them when necessary. Additionally, your willingness to learn and adapt to a fast-paced environment will be valuable assets.
What We Offer
We provide a competitive salary, opportunities for rapid career growth, HMO coverage with three free beneficiaries from day one, easy accounts access, retirement and life insurance for qualified staff, and company-sponsored trips or retreats.
