Operations Manager

1 week ago


Manila, National Capital Region, Philippines Shopee Full time
Role Summary

We are seeking a highly skilled Claims Functional Lead to manage the overall Return to Shipper / Seller and Claims process.

This role requires strong leadership skills, excellent communication abilities, and a keen eye for detail.

The successful candidate will collaborate with various teams, including Claims, SOC Ops, Middle Mile, and Fleet Management, to ensure timely dispatch of parcels.

  • Key Responsibilities:
  • Manage overall RTS and Claims process
  • Collaborate with claims team to minimize past due items and claims
  • Work closely with SOC Ops, Middle Mile, and Fleet Management on timely dispatch
  • Assess manpower needs and allocate resources accordingly
  • Provide guidance and training to RTS/Claims team
About the Role

This mid-senior level full-time position is responsible for ensuring seamless operations within the warehouse environment.

The ideal candidate will have a strong background in logistics, e-commerce, or related fields, and be proficient in using process improvement tools.

A bachelor's degree in Industrial/Management Engineering or a related field is required.

Additional qualifications include knowledge of MS Office and Google Applications, as well as excellent interpersonal and communication skills.



  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Join us at Global Process Manager Inc., a leader in the marine supply industry.We offer a wide range of products and services to our customers worldwide, with a focus on innovation and customer satisfaction.Our company is committed to reducing our environmental impact and promoting responsible practices.We have a diverse team of over 1,800 employees working...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job Description:As a Vessel Operations Officer at Global Process Manager Inc., you will be responsible for ensuring the efficient operations of a group of time and voyage-chartered vessels. Your primary role will be to monitor or coordinate the vessel's voyage, providing sound service by securing the safety of the vessel from point of origin to destination...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About Global Process Manager Inc.We are the world's leading provider of innovative process solutions, serving the global market with a unique blend of expertise and technology. Our company prides itself on delivering seamless, efficient processes that drive business success.Our cutting-edge digital marketplace, Source2Sea, is revolutionizing the industry by...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job DescriptionThe Vessel Voyage Coordinator is responsible for ensuring the efficient operation of a group of time and voyage-chartered vessels. This involves monitoring and coordinating vessel movements, providing sound service to secure the safety of the vessel from origin to destination, and implementing improvement plans to increase voyage...


  • Manila, National Capital Region, Philippines Google Operations Center Full time

    The Google Operations Center is seeking a skilled Tech Process Team Lead to support our partners on payment processing and facilitation. As a key member of our team, you will work closely with operations, engineering, and finance groups to develop technical solutions and troubleshoot partner issues.Responsibilities:Manage a team of tech process analysts and...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About UsWe are Remitly PHL Operations Inc., a company committed to providing innovative financial solutions to individuals and families around the world. Our mission is to empower people to achieve financial stability and security through our products and services.Job SummaryWe are seeking a highly skilled and experienced Customer Success Operations Manager...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About Our Work Environment:At Remitly PHL Operations Inc., we value diversity and inclusion, fostering a collaborative work environment where employees can grow and thrive. Our office in Greenfield, Mandaluyong, provides a dynamic space for innovation and creativity, with opportunities for professional development and career advancement.This role offers a...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About the Position:We are seeking a seasoned Program Manager to join our Customer Success Risk Operations team as a Global Program Director - Unwanted Activity.This critical role involves overseeing customer and business outcomes in the Unwanted Activity space, encompassing Enhanced Due Diligence (EDD) and other Anti-Money Laundering (AML) controls. The...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Key Accountabilities:As a Vessel Operations Officer at Global Process Manager Inc., you will be accountable for the following key areas:Ensuring the efficient operation of chartered vessels, focusing on safety and cost-effectiveness.Providing expert knowledge on sea navigation, including route characteristics and weather charts, to support safe voyage...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job DescriptionWe are seeking a seasoned professional to fill the role of Global Process Manager at Global Process Manager Inc.The ideal candidate will possess excellent leadership skills, be able to motivate and guide a team towards achieving their goals, and have a strong understanding of business processes. The successful candidate will be responsible for...


  • Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    IQVIA Solutions Operations Center Philippines, Inc. is seeking an Operations Management Lead to join our team. This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role in our operations management group.As a key member of the team, you will be responsible for managing client relationships, overseeing payment...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    Welcome to Remitly PHL Operations Inc.We're hiring a Customer Success Team Manager to join our team.This role involves leading a team of customer-facing professionals, ensuring they have the skills and knowledge needed to deliver top-notch support to our clients.The ideal candidate will be a natural leader, with experience in customer success, customer...


  • Manila, National Capital Region, Philippines Suitestudio Operations Inc Full time

    Suitestudio Operations Inc is a dynamic retail company seeking a highly skilled Support Operations Coordinator to join our team in Ortigas Center, NCR.Job Summary:We are looking for a candidate who can work full-time, Monday to Friday, with flexible hours during the morning and afternoon.At least 1 year of experience in a relevant role is required for this...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About Global Process Manager Inc.We are a leading maritime service partner operating in numerous ports and serving thousands of seafarers worldwide. Our team has provided full service of provision and stores, persistently fuelling better lives on board vessels across the globe.Our services are powered by technology and decades of know-how, providing...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About the Role:At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet....


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    Job DescriptionAbout the Role:As a Customer Success Senior Program Manager, Fraud Operations - Technical, you will oversee customer and business outcomes in the Unwanted Activity space, including Enhanced Due Diligence (EDD) and other Anti-Money Laundering (AML) controls. You are someone who is passionate about building great customer experiences and solving...


  • Manila, National Capital Region, Philippines Suitestudio Operations Inc Full time

    Suitestudio Operations Inc is seeking a reliable and detail-focused Retail Operations Assistant to support our Buying Team in Ortigas Center, NCR.Job Description:This is a full-time role requiring a commitment to working Monday to Friday, with flexible hours during the morning and afternoon.A minimum of 1 year of experience in a similar role is required for...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About Our CompanyWe are a leading provider of marine provisions and stores with a significant market presence.We have launched a digital marketplace called Source2Sea, driving the digital transformation of the marine supply industry. Our platform offers real-time global sourcing and logistics, providing valuable insights and convenience to our customers.We...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job Description:Responsible for the efficient operations of a group of time and voyage-chartered vessels with the main role to monitor or coordinate the vessel's voyage, providing sound service by securing the safety of the vessel from point of origin to destination while investigating, proposing, and accomplishing the improvement plan for the voyage's...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Vessel Voyage Coordinator to join our team at Global Process Manager Inc. The successful candidate will have a strong background in maritime operations, with excellent analytical and problem-solving skills.Key ResponsibilitiesDirect and coordinate the movement of vessels, ensuring safe and timely...