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Technical Operations Associate
3 weeks ago
Job Overview
We are seeking an experienced IT Support Associate I to join our EngineeringUK team. As an IT Support Associate I, you will provide technical support to internal users, including data backup assistance, equipment replacement coordination, operating system troubleshooting, and resolution of software-related issues.
You will manage new hire IT equipment setup and deployment, ensure systems are properly configured and ready for use. You will also coordinate and track inter-site inventory management, maintaining accurate records of IT assets across multiple locations.
In addition, you will plan and execute lifecycle replacement projects for computing equipment, ensuring minimal disruption to business operations. You will oversee E-waste management, coordinating the proper disposal of outdated equipment by partnering with certified e-waste vendors.