Strategic Risk Control Lead
6 days ago
About Us:
At Bank of America, we foster a culture of responsible growth and dedication to our customers, colleagues, and communities. Our goal is to make financial lives better for everyone through the power of every connection.
We prioritize being a great place to work by valuing diversity and inclusion in our workplace. This commitment enables us to hire talented individuals with diverse backgrounds and experiences and invest in their well-being through competitive benefits.
To support this vision, we've developed a multi-faceted approach to flexibility that caters to various roles within our organization.
Career opportunities at Bank of America provide room for learning, growth, and making a meaningful impact while empowering you to make a difference. Join our team of dedicated professionals working together towards a common purpose.
Job Responsibilities:
- Spearhead the In-Line Quality Assurance (ILQA) team's efforts to mitigate risks across Global Operations.
- Lead a group of analysts accountable for monthly control execution within a Line of Business (LOB).
- Provide strategic direction to ILQA Program initiatives aimed at driving process improvements and sustainability.
- Oversee ILQA team members responsible for conducting or coordinating Quality Inspection reviews.
- E nsure timely execution of quality assurance activities, including control execution, case assignments, and prompt reporting results.
- Foster collaboration with business stakeholders to enhance the success of the Quality Assurance program.
- Support regulatory examinations, internal audits, and monitoring reviews.
- Analyze inspection metrics for governance activities and dashboard reporting.
- Leverage data insights to identify trends and pinpoint areas for improvement, reducing operational risk.
- Develop action plans for both short-term and long-term initiatives focused on mitigating future risk.
Required Skills:
- 2+ years of experience in Quality Control/Assurance Testing, Management, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, front line control role, or similar business control experience.
- 5-7+ years' experience leading high-performing teams in fast-paced environments.
- Diverse working experience across multiple lines of business and functions.
- Ability to critically think and problem solve when escalations arise.
- Strong communication abilities, organizational skills, and attention to detail.
- Strong research and analytical skills – Ability to prioritize effectively, self-starter, organized, capable of performing work independently with minimal direction.
- Proficient computer/software skills - Experience with Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, etc.
Desired Skills:
- Working knowledge of Risk, Quality Control/Assurance Framework.
- Knowledge or experience with Anti-money Laundering concepts/regulations or ACAMS Certification.
- Previous work experience in one or more of the following areas: risk, compliance, audit, operations, and/or controls.
- Foundational knowledge of general bank policies, specific to data and privacy.
- Bachelor's degree in related field or equivalent work experience.
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