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Senior IT Leadership Position
2 weeks ago
About N-able
">N-able is a global software company that transforms IT possibilities into capabilities. We partner with technology leaders to support companies worldwide by providing secure infrastructure and tools for navigating evolving IT needs.
">As a key member of our team, you will contribute to helping customers thrive at every stage of growth. Our network of N-ablites is dedicated to making a difference in how our partners do IT.
">We are looking for an exceptional professional to lead our Account Management team. As Sr. IT Leadership Position, you will be responsible for driving the achievement of time-sensitive retention and growth targets for N-able products and solutions within the existing customer base.
">- You will develop scalable strategies to meet retention, growth, and customer success objectives across the partner base.
- You will oversee key partner relationships, stepping in to support high-priority accounts or escalations when needed.
The ideal candidate will have 5-7 years of relevant work experience in customer-facing roles such as renewals, sales, customer success, customer support, sales engineering, or account management. They will also have 3+ years of leadership experience managing customer success and/or account management teams.
">Our benefits package includes medical and dental insurance, generous PTO, observed holidays, paid volunteer days, employee stock purchase program, pension, weekly lunch allowance, monthly grab & go onsite pantry allowance, monthly internet allowance, de minimis allowance, fuN-raising opportunities, and N-ablite Learning.
">We value a culture of customer-centricity, ensuring long-term technical and business-level relationships with partner stakeholders.
