
AI Data Quality Specialist
1 day ago
About the Role: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our goal is to help clients represent, protect and grow their brands.
We are looking for an experienced data analyst who can perform quality audits on annotated datasets, leverage statistical based quality metrics, analyze annotation errors, and identify areas for improvement. The ideal candidate will have strong analytical and problem-solving skills, excellent written and verbal communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Data Analysis - Perform quality audits on annotated datasets, evaluate data quality using statistical based quality metrics such as F1 score and inter-annotator agreement.
- Root Cause Analysis - Analyze annotation errors, trends, project processes, and project documentation to identify and understand the root cause of errors and propose remediation strategies.
- Edge-Case Management - Resolve and analyze edge-case annotations to ensure quality and identify areas for improvement.
- Tooling - Become proficient in using annotation and quality control tools to perform reviews and track quality metrics.
- Guidelines - Provide feedback for potential clarifications or improvements on project specific guidelines.
Continuous Improvement
- Automation - Identify opportunities to use automation to enhance analytics and improve efficiency.
- Documentation - Develop and maintain up-to-date documentation on quality standards, annotation guidelines, and quality control procedures.
- Feedback - Provide regular feedback that identifies areas for improvement across the annotation pipeline.
Collaboration & Communication
- Cross-Functional Teamwork - Work closely with key project stakeholders and clients to understand project requirements and improve annotation pipelines.
- Training - Assist with training annotators, providing guidance, feedback, and support to ensure data quality.
- Reporting - Provide regular updates that highlight data quality metrics, key findings, and actionable insights for continuous process improvements.
Requirements:
- 1+ years of experience as a data analyst with exposure to data quality and/or data annotation in an AI/ML context.
- Familiarity with the basic concepts of AI/ML pipelines and data.
- Strong analytical and problem-solving skills with an exceptional eye for detail.
- Excellent written and verbal communication skills, with the ability to clearly articulate quality issues and collaborate with diverse teams.
- Ability to work independently and manage time effectively to meet deadlines.
- A strong problem-solver who thinks critically and drives innovation and continuous optimization.
- A quick learner with the ability to work independently in a fast-paced environment.
- A strong focus on detail, balanced against strategic priorities.
- A positive can-do attitude and the ability to easily adapt to new environments.
Benefits:
- Competitive industry salaries
- Comprehensive benefits packages
- Ongoing training and development opportunities
- A collaborative and inclusive work environment
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through our website.
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