Customer Education Specialist

3 days ago


Cebu City, Central Visayas, Philippines beBeeCustomerEducation Full time ₱3,500,000 - ₱4,500,000
Customer Education Specialist

We are seeking a Customer Education Specialist to lead onboarding and training sessions for our clients. In this role, you will help customers understand and use our software effectively, drive product adoption, and support overall customer success.

  • You will be responsible for creating and delivering high-impact enablement programs to drive product engagement, retention, and customer satisfaction.
  • Address customer questions and provide clear guidance.
  • Serve as a trusted advisor and advocate for customers, gathering and relaying feedback to internal teams.
Responsibilities

The ideal candidate will have:

  • At least experience in customer onboarding, success, or training, preferably in Software as a Service (SaaS)
  • Excellent communication and presentation skills
  • Comfortable speaking with groups and managing multiple customers
  • Customer-focused, proactive, and organized
  • Ability to work independently in a fast-paced environment
Benefits

We offer:

  • A dynamic and supportive team environment
  • The opportunity to make a direct impact on customer success and product adoption
  • Continuous learning and career growth opportunities


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