Accounts Receivable Professional

4 days ago


Manila, National Capital Region, Philippines IDP International Education Specialists Full time

As a skilled Accounts Receivable Professional at IDP International Education Specialists, you will play a vital role in ensuring the efficient operation of our invoicing and accounts receivable processes. Your primary responsibility will be to provide timely and accurate invoicing, as well as proactive collection activities to ensure prompt payment from clients.

About IDP

IDP is a global leader in international education services, delivering success to students, test takers, and our partners through trusted relationships, digital technology, and customer research. As an Australian-listed company, we operate in over 50 countries worldwide, with a team of over 7,000 people from diverse nationalities, ages, and cultural backgrounds.

We pride ourselves on being customer-first, powered by global technology. Our expert people work together to offer unmatched services, helping local dreams become realities across the globe.

Job Purpose

Your key objective will be to provide invoicing and debt recovery to IDP, enabling the company to collect outstanding debts efficiently. This includes ensuring timely and accurate invoicing, as well as proactive collection activities.

Key AccountabilitiesCustomer Service
  • Liaise regularly with clients in the Tertiary, Secondary, ELICOS, VET (private and government) sectors, as well as IDP's overseas offices.
  • Follow up promptly on client queries related to debt or problems associated with their accounts.
  • Analyze and report to the Team Leader on the nature of client inquiries received.
  • Monitor collections of Student Services, Publications, Exhibitions, Corporate Services, and Fellowships.
  • Assist in generating the Upcoming Invoice Report and resolve any issues.
Quality
  • Ensure accurate contact details for clients in finance systems.
  • Liaise with the Client Services Unit to verify that provisions of the Client Services Agreement are being met by institutions.
  • Negotiate disputes via country office and institution, mediating where necessary.
  • Regularly review client 'aging reports' to ensure accuracy and liaise with clients to verify information.
Financial Management and Administration
  • Distribute aging reports to clients, reflecting debt levels, and initiate action to recover debt through the Client Relations team and management.
  • Maintain accurate and up-to-date details for IDP clients.
  • Process billing information for IDP staff and external customers.
  • Monitor debt recovery procedures and recommend changes to enhance these processes.


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